Support

If you experience issues that keep you from taking the next step, please sign in and submit ONE ticket in our new Help Center at help.byupathway.edu. We appreciate your feedback so we can identify, prioritize, and resolve issues.

We know switching to new systems is a big change and has been challenging. But once we get through this transition together, we’re confident the new systems will improve your experience. Thank you for your patience and understanding.

Note: These new systems and processes are fully managed by BYU-Pathway Worldwide. BYU-Idaho and Ensign College do not have the resources or information to help you. Please do NOT contact them.